NFTA Transporter

Friday, December 28, 2018

Passenger Milestone at Buffalo Niagara International Airport

The Buffalo Niagara International Airport has had an exciting year, including five new nonstop destinations, ranked #1 for Customer Satisfaction by J.D. Power among medium airports in North America and now they have surpassed five million travelers for 2018!

On Thursday December 27, Laura Tevens was officially the five millionth passenger to walk through the doors of the Buffalo Airport. Laura and her husband Greg, from Getzville, along with their two daughters were greeted at the airport with prizes including a $500 airline travel gift card and BNIA travel swag. The Tevens family were flying out of Buffalo to Orlando International Airport on Southwest Airlines.

The Tevens’ found out it really does pays off to travel from the #1 ranked airport!

Thursday, December 27, 2018

NFTA's FaLaLaLaLa Fun for the Holidays

Vocalist - Akron High School
Santa Marching Band

Students of Hutch Tech bring holiday
 cheer to Metro Rail riders
The NFTA hosted its holiday Sounds of the Season again this year in the downtown bus terminal for its 11th year.  Student groups from Akron, BAVPA, Hutch Tech, Olmsted, Discovery, Southside and Waterfront performed live holiday music from December 14-21.

The holiday entertainment has always been a popular tradition and helps bring joy to travelers in our busy downtown bus terminal and throughout our Metro bus and rail system.

This year's program incorporated a special "noteworthy cause" to help those living in poverty within our community.  During the week-long celebration of music, we collected approximately 292 pounds of canned soup and non-perishables as well as 1,200 pairs of new socks to benefit the Food Bank of Western New York and the Matt Urban Hope Center, respectively.

NFTA employees and the public were able to donate items at the bus terminal or at the Buffalo Airport firehouse.   All collected items will be provided to local families in need within the next few weeks.

A special event was held to kick-off all of the festivities on Friday, December 14 including our Executive Director, Kim Minkel, NFTA's Transit Police Officer Dave Zarbo, and representatives from community partners.  If you would like to see some highlights from this year's events, please click HERE.

See you all next year!

Thursday, December 20, 2018

First Flights for Two Non-Stop American Airlines Routes

On December 20, two American Airlines non-stop flights took off early morning at the Buffalo Niagara International Airport. Passengers took advantage of the brand new, daily non-stop flight from Buffalo to Dallas/Fort Worth and seasonal non-stop flight from Buffalo to Miami.

William R. Vanecek, the NFTA’s Director of Aviation said, “We are pleased that American Airlines will provide two new options for travelers to these popular destinations. This illustrates the continuing air service growth at the Buffalo Niagara International Airport.”

“We’re very excited to mark this occasion,” said Roy Wallace-Reeves, General Manager for American Airlines in Buffalo. “We know how important access to our large hubs is to customers and the opportunities these new flights will present.”

Friday, December 14, 2018

Santa Rides Metro Rail

Santa and his Elves at Metro Rail Station 
Rumor has it that a few days before Christmas, Santa decided to leave Rudolph and the sleigh at home and use Metro rail to travel around downtown Buffalo.   

He started at University Station and took the opportunity to chat with riders about whether they had been good this year and asked about  their wishes were for Christmas.   Not to his surprise, everyone he spoke to said they had been "nice" all year long! 

He and his elves also passed out treats to help spread cheer throughout the riding community.  Santa and his crew finished their trip at Utica Station where they wished everyone a happy holiday season.  Santa indicated that he and his team enjoyed the ride and look forward to doing it again next year!

Thursday, December 6, 2018

New Trusted Traveler kiosks come to the BNIA

For international travelers, there’s a new convenience at the Buffalo Niagara International airport: kiosks, courtesy of the Department of Homeland Security. They allow users to sign up for the Trusted Traveler program, which acts like a common application for NEXUS, TSA PreCheck and Global Entry.

As Bill Vanecek explained at the press conference, “What a great deal. Here you get all three for just $50,” he said. “It's really a no-brainer.”

The kiosks are post-security, next to the NFTA Police desk, in the “beak” of the Airport. Passengers with extra time between security and the boarding of their flight can use them to save even more time later, on their next trip. Once approved, personal interviews will be scheduled and it’s all worth. The program makes any border crossing easier, whether you’re using our airport, another airport, or one of the international bridges.

Friday, November 30, 2018

GObike Buffalo Receives 85 Unclaimed Bikes

GObike Buffalo received more than 85 unclaimed bicycles NFTA-Metro. The donated bicycles will be used for GObike Buffalo’s recycle-a-bicycle classes, an educational program for children of all ages in which students receive a donated bicycle and strip it down, part-by-part, and rebuild it.

In addition to rules of the road, GObike Buffalo teaches the students how to travel from place to place on two wheels via bike paths and bicycle infrastructure with a final group ride on their rebuilt bicycle around their surrounding neighborhoods and local parks.
“We are thrilled to partner with GObike Buffalo and do our part to help those who cannot afford bikes become more independent,” said Tom George, Director, Public Transit, NFTA Metro. “We value GObike Buffalo and recognize the importance of bicycling to provide additional modes of transportation in the community and their strong tie to public transportation."
Donated bicycles from the NFTA had been left by bus patrons on bus bicycle racks. The NFTA Metro stores the bicycles for 90 days before donating to GObike Buffalo. NFTA Metro began donating the bicycles to GObike Buffalo in 2017.
Each year, GObike Buffalo recycles an average 1,000 of bicycles back into the community, thanks to generous donations from community members and organizations such as the NFTA. In 2018, GObike Buffalo has taught 275 children through their recycle-a-bicycle program. 

Welcome Jason Reilly to the NFTA

Many of you have been seeing a new face in MIS these days, and  his name is Jason Reilly.  Jason joined the NFTA in October as our new System Administrator Manager. His role includes assisting the MIS team with ongoing upgrades and overall support.

Jason's prior experience includes running a small IT department for a healthcare agency with a strong focus on security and industry compliance.  He has a degree in computer information systems as well as degrees in psychology and history.

Jason is originally from Syracuse but has lived in WNY for the past 22 years. In his free time he spends family time with his two children, a 17 year-old daughter and 14-year old son.  He is also an avid sports fan and enjoys watching and coaching various sports.

Please join in welcoming Jason to our team!

Wednesday, November 28, 2018

The J.D. Power Award Officially Comes to WNY

On November 28, the Buffalo Niagara International Airport had the honor of officially receiving the prestigious J.D. Power award after ranking number one in customer satisfaction among all medium hub airports in North America.

The Airport was named number one after an extensive survey of the flying public.  The high scores were attributed to ease of parking and going through security, and the expansive concession offerings for passengers.

The Buffalo airport serves approximately
5 million passengers per year, many of which are Canadians.  This great honor was announced a few months ago, but the airport received the actual award during an official ceremony today.

Monday, November 19, 2018

William Lobuzzetta Celebrates 40-Year Anniversary

Tom George presents gift to Billy Lobuzzetta 
William (Billy) Lobuzzetta celebrates 40 years at the NFTA  on Tuesday, November 20.  In honor of this great milestone, Tom George, with assistance from Sue Ohol, held a surprise luncheon during Metro's recent management team meeting.  The celebration included an etched glass award and a Ralph Kramden cake, referencing "a bus driver with big dreams" of Honeymooners fame.

Billy started his career as a Bus Driver in 1978 working out of Metro's Cold Spring Station. Being recognized for his stellar work ethic and dedication to serving the riding community, he became Bus Supervisor in 1984 and in 2002 was appointed as the Teamster's Union Leader.  In 2004, he was promoted to Superintendent of Transportation Services and continues to serve in this role today.

At Metro, Billy is known as "the guy who gets it done."  Over the years he has successfully managed Metro dispatch services and supervised numerous employees.  He has also helped plan and organize Metro bus participation during special events including stuff-a-bus and other community engagement activities.  Although he makes it all look so easy, his hard work never goes unnoticed.

“Billy Lobuzzetta’s value to the organization goes beyond his role of monitoring and managing our transportation system, his knowledge of our community and role in pursuing great customer service are paramount to making us vital to the community,” said Tom George.

In talking with Billy, you quickly get the impression that he loves his job in transportation, and he is
well-equipped to handle any situation.  One of his most significant memories includes managing Metro's crisis services day and night during the unexpected and devastating lake-effect storm in October of 2006.  During this time, he helped transport a large group of electrical and tree service employees on Metro bus from Buffalo to Rochester and back for ten days, so that the community and our residents could get the necessary help needed.

"I am so proud to work for NFTA Metro.  I never dreamed when I got hired what a wonderful career would be ahead of me.  I want to thank Kim Minkel and Tom George for their unwavering support, and the amazing employees and community members that I have had the pleasure of working with over the years.  It has been such a fantastic ride (pun intended), and I do not plan on slowing down anytime soon."

Please help in congratulating Billy on this amazing 40th year and milestone anniversary!

Friday, November 16, 2018

Christine Farrow graduates from PTLI

Christine Farrow, NFTA's Equal Employer Opportunity Manager, has added yet another achievement to her list.  She is a proud graduate of the New York State's Public Transit Leadership Institute, which provides a year-long program devoted to mid-to senior-level managers aspiring to serve in an executive leadership role. 

PTLI provides a first-hand look at the role of a transit executive under the mentorship of Bill Carpenter, Chief Executive Officer of Rochester Transit Authority.  While working with Bill and his team, Christine had the opportunity to enhance her knowledge in the areas of crisis management, Board and labor relations, leadership, and advocacy to name a few. 

“Participation in this program has provided me with a wealth of knowledge enabling me to better assist our employees at the NFTA and the local community we serve.  Through PTLI, I have been able to incorporate my experience as a diversity and inclusion professional and assist others in coordinating progressive meetings and training sessions. This truly was an amazing program, and I am grateful to Kim Minkel and Tom George for recommending me,” said Christine.

While in the program, Christine volunteered to help coordinate the key diversity speaker for NYPTA's 2018 fall conference and served as moderator for the leadership track session, Inclusion and Equality: Driving from Awareness to Action.

Way to go Christine - congratulations on your great achievements! 

El Museo Exhibits Art in Utica Station

Artists from left -Tyshaun, Imani and Obsidian with
Metro's Dir. of Public Transit, Tom George 
On November 9, El Museo, in conjunction with the NFTA, hosted a special event to launch Your Utica Station, and unveiled its public installation of art by four local artists.  

The artists include Tyshaun Tyson, Imani Williamson, Obsidian Bellis, Bleu-Ruby Daniels-Taylor, all of whom have been influenced by their experiences growing up and taking Metro in Buffalo.  Each of the three artists in attendance delivered a short presentation on the inspiration for their individual piece. 

Representatives from El Museo expressed their enthusiasm in showcasing the artists' works within Utica Station in the next few months, and they are looking forward to riders and community members stopping to take a look. 

"We are very excited about this new initiative and its alignment with our longstanding mission to exhibit work by underserved artists and engage diverse audiences and marginalized communities in Buffalo and Western New York," said William Vogel, El Museo's Executive Director. 

Your Utica Station aims to inspire transit riders and beautify this unique public space. The project was made possible in part by a grant from the Buffalo Niagara Medical Campus and support from the NFTA and Lamar Advertising. The artwork will be on display at the station until December 30, 2018.

Wednesday, November 14, 2018

Preservation Buffalo Niagara Takes a Tour of DL&W

On November 1, Metro's Rachel Maloney conducted a tour of  DL&W for 30 members of the Preservation Buffalo Niagara.

This nonprofit organization invests in projects that play a role in the protection of historic buildings and community revitalization. Given the historic value and relatable charm of the 101 year-old facility, the attendees expressed interest in learning more about the upcoming plans for DL&W, and this was a great hands-on way to do so.

The focus of the tour was on the new Metro rail passenger station and the planned redevelopment of the 80,000 sq. ft. space on the second level. Some key factors in this redevelopment project include maintaining the existing building features and providing access to the river. The anticipated completion date for the project will be in 2022.

Friday, October 12, 2018

Courtney Crosby Joins Metro's Customer Service Team

Courtney Crosby has recently become Metro's newest Customer Service Associate.  She has been with the company for seven years as a bus operator and enjoys working with the public. 

In her new role, she will assist with Metro inquiries and help riders get where they need to go.  She will also provide customers with updates as it relates to Metro's upcoming new farebox collection system. 

Courtney resides in Buffalo with her 16 year-old son, who is an extraordinary track runner.

Please join in congratulating Courtney on her new position.

Thursday, October 11, 2018

A "Tee" Reffic way to support a great cause

TPD Officers Brian Pernick (L) and Aaron Dinderski (R)
with Mercy Flight's Ashley Coder in front of one of
the newest life-saving helicopters
Members of our Transit Police Union recently held a charity golf tournament and raised $2500 for Mercy Flight Western New York. Both TPD and ARFF work closely with this life-saving organization and wanted to provide financial support.

The money will be used to help the continuing efforts of the independent, not-for-profit provider of emergency and non-emergency air and ground medical transport and supporting services; ensuring rapid, safe and cost-effective delivery of expert response teams.

Mercy flight has safely completed more than 26,000 patient missions over the last 36 years and serves all of Western New York, Northwestern Pennsylvania, and Canada.

Monday, October 1, 2018

The NFTA is getting its PINK on!

NFTA Exec. Dir. Kim Minkel with "oversized"
October Metro pass
On Monday, October 1, the NFTA held a media event outside its headquarters in downtown Buffalo to recognize its partnership with Roswell Park Cancer Institute and the initiative to turn Metro's October passes PINK in support of breast cancer awareness. This collaborative effort is to help acknowledge the importance of annual mammography for early detection of breast cancer.

Statistics indicate that one out of every eight American women will develop breast cancer in her lifetime, which is the second leading cause of cancer death in women. There is no known prevention of breast cancer, but if it is found early and treated, there is an excellent chance for a cure. That is why it is so important for women to commit to regular breast cancer detection screenings.

"We are excited to partner with Roswell Park in support of Breast Cancer Awareness month,” said Kimberley A. Minkel, NFTA executive director, “it is our hope that by turning our Metro monthly passes pink and providing valuable and potentially life-saving information will remind our riders of the importance of annual breast cancer screenings.”

Ms. Minkel and Ms. Skimmer cut pink ribbon
to launch awareness campaign  
During the presentation, Ms. Minkel honored an NFTA employee and cancer survivor, Dawn Skimmer, who was diagnosed last November with invasive breast cancer.   Ms. Skimmer's cancer was luckily found in an early stage through mammography.   In the past year, she has undergone surgery, subsequent chemotherapy and radiation. She is extremely grateful, due to early detection, to be three months cancer free.

During the month of October, the NFTA is also supporting breast cancer awareness by turning the water in the two fountains outside the Buffalo Niagara International Airport pink using an LED system; the NFTA’s Transit Police patrol vehicle will be wrapped in pink and officers will proudly be exchanging their regular badges for pink versions for the month; the Buffalo Airport firefighting trucks will be adorned with pink decals; and the Fountain Plaza Metro Rail Station will be lit with pink LED lighting.

In further support of breast cancer awareness month and the many individuals affected by this disease, the NFTA is inviting riders to show their #GetYourPinkOn support on Metro bus and rail on Friday, October 5, and post selfies.

To receive more information about scheduling a mammogram, visit Roswell Park. 

Thursday, September 27, 2018

A Proud Day at the NFTA!

Aviation Director Bill Vanecek with
WIVB Reporter Angela Christoforos highlighting
the many factors that make BNIA #1
JD Power has ranked the Buffalo Airport number one in customer satisfaction among all medium hub airports in North America and number 2 overall among all airports throughout North America (just one point away from #1).
The 2018 North America Airport Satisfaction Study measures overall traveler satisfaction with mega, large, and medium North America airports by looking into six factors that include, terminal facilities; airport accessibility; security check; baggage claim; check-in/baggage check; and food, beverage and retail.

“I am so proud of the entire aviation team, this is a tremendous honor, one that we all share together. The best aspect of this award is that it comes directly from our customers and illustrates their appreciation of our collective attention to detail,  excellence and customer focus. It’s what we all do every day and our hard work truly paid off.” Said Bill Vanecek, director of Aviation.

The study is based on responses from 40,183 North America travelers who traveled through at least one domestic airport and covers both departure and arrival experiences (including connecting airports) during the past three months. Travelers evaluated either a departing or arriving airport from their round-trip experience. The study was fielded from September 2017 through September 2018.






Thursday, September 20, 2018

Metro sponsors Kevin Guest House Beat the Train Race

Runners getting ready to go - Mike Moore #1442
On Saturday, September 15, the annual Kevin Guest House's Fall Fest 5k and Fun Run presented by NFTA/Metro took place.
Registration for the event was held in Metro's Allen-Medical Campus rail station, as participants geared up to attempt to beat the train (29:42). 

Helen Tederous and
The NFTA was represented by its
Public Affairs Director, Helen Tederous, who was part of the opening program and also had the honor of shooting the gun to begin the 5k run.  NFTA's Mike Moore participated in the race and was considerably ahead of the train the entire time; coming in third place overall.

Runners, walkers, and party-goers enjoyed a great evening of food and family fun in the beautiful landscape of Buffalo/Niagara Medical Campus.  Buffalo Sabres mascot, Sabretooth, even stopped by and took some "Metro train selfies" with attendees.

The event was a great success, which helped raise funds for the organization's mission of providing a comfortable and supportive home-away-from-home for patients and their families traveling to Buffalo for cancer treatments and medical care.   We are already looking forward to next year!

Friday, September 14, 2018

Patricia Wiseman nominated for 2018 Buffalo Black Achiever's Award

Patricia Wiseman, Superintendent of Special Services for the Niagara Frontier Transportation Authority, has been nominated as a recipient for the 2018 Buffalo Black Achiever’s Award.  A gala to honor all 2018 achievers will be held on Saturday, October 6, in the Grand Ballroom of the Adam’s Mark Hotel in downtown Buffalo.

Patricia is an extremely positive influence at the NFTA and is highly regarded among her colleagues and the communities in which she serves.  In Patricia’s supervisory role, she oversees NFTA Metro's reservation based service available to riders with disabilities, which serves over 4,800 customers and provides over 17,000 trips per month within Erie and Niagara counties.

Over her three year career with the NFTA, Patricia has been instrumental in implementing NFTA Metro’s new PAL Direct. This innovative scheduling system enables paratransit customers to schedule their paratransit rides 24 hours per day.  The system also allows access through both the internet or by phone, which has helped enhance overall customer service and Metro’s scheduling efficiencies. 
She has also been influential in streamlining the operations and enhancing efficiency within the customer information center located in the bus terminal at the NFTA's headquarters.  This busy informational resource hub serves Metro customers and has become an integral part in serving our local transit-riding community.
As part of her continuing passion for and commitment to diversity and inclusion, Patricia also serves as a technical advisor on issues relating to the Americans with Disabilities Act. She actively helps educate local agencies and the public on Metro’s ADA services.  She also represents Metro at annual American Bus Benchmarking Group and American Public Transportation Association events.   Her collective efforts focus on assisting individuals with disabilities to increase their mobility and independence through public transportation.
Patricia stays active within the community and is a core volunteer with the Food Shuttle of WNY. This organization is dedicated to helping alleviate hunger by transporting excess prepared and perishable food to soup kitchens, food pantries, and shelters throughout the Buffalo area.  Over the years, she has been recognized by the Food Shuttle for her perseverance in helping those in need.
I am extremely honored to be nominated for the 2018 Black Achiever’s award.   I feel fortunate to be a part of an outstanding team of skilled and dedicated professionals at the NFTA, and I’m thankful for the support since joining the company over three years ago.  A heartfelt thank you to Tom George, Director of Public Transit, for the nomination and the support of the NFTA's leadership team," said Patricia.  
Patricia holds a Master of Science degree from Buffalo State College and a Bachelor’s degree in Community Mental Health from University at Buffalo.


Wednesday, September 12, 2018

K9 Rogan of the NFTA TAPD passes away on 9/11

Officer K9 Rogan of the NFTA Transit Police Department was laid to rest on Sept. 11, 2018, after 10 years of service with Officer Mark Martinelli.  They retired from the TAPD together and Rogan was adopted and remained with Officer Martinelli's family for the rest of his years.

Rogan was the namesake of Matthew Rogan, who served with the FDNY and lost his life on Sept. 11, 2001. The black Labrador puppy named for him was born three years later and became part of the TSA puppy program. The program named all service dogs after fallen first responders at 9/11.

FDNY Firefighter Matthew Rogan
Officer Martinelli met and trained with Rogan for 10 weeks at Lackland Air Force Base in Texas. Rogan and Mark became inseparable. Rogan, a K9 explosive bomb-sniffing dog, never let Mark down. "I was so proud of him. Everyone loved Rogan. I met so many people and was sent to so many places and events with my dog that I will always cherish. Rogan was my partner and best friend. He was a beautiful gift and a constant part of my life for 14 years. I was lucky to work with such an incredible partner," said Officer Martinelli.

On the day of Rogan's passing, Martinelli, his father and other members of the family draped an American flag over the dog and carried him to the car.  The retired K-9 officer intends to have
his companion cremated, and he will save his ashes
for one last shared act of duty.

Friday, August 24, 2018

Run the Runway

NFTA's Exec. Dir. Kim Minkel (left) and
Dir. of Aviation Bill Vanecek (right)
with the male age 35-39 race winners
On Sunday, August 18, 372 runners participated in Calspan's first ever Run the Runway 5K at the Niagara Falls International Airport. It was the first race of its kind in Western New York, and a very special experiences.

The race took place over the runways and taxiways of the airport, which is shared with the US military. Most of this space is never open to the public.  

The event was coordinated by Eclipse Multi-Sport, a local race management company. Proceeds from the race went to Friends of Family Support Association - 914th Tactical Airlift Wing, which assists local families with members in the military, and the Niagara Aerospace Museum.
Among the finishers, the NFTA was represented by Mike Moore (pictured right), Bruce Izard and Carolyn Concannon. 

The event was such a success, planning has already begun for next year! Stay tuned more information soon.


Tuesday, August 21, 2018

Celebrating Hispanic Heritage

Operator. Mike Mercado, in Metro uniform (center)
with marching team

The 16th annual Puerto Rican and Hispanic Day Parade and Festival sponsored by the Hispanic Heritage Counsel was held August 18-19, and NFTA Metro was thrilled to be a part of the festivities again this year. 

As part of its participation, Metro provided two "floats" in Saturday's parade; one 40 foot Metro bus driven by Operator Mike Mercado, who also helped organize Metro's participation in the parade, and a new low-floor paratransit van driven by Operator Lance Zee.  Both vehicles were accompanied by 25 proud and dedicated Metro employees donning specially designed festival T-shirts.  The team walked along in the parade from Niagara Square to LaSalle Park while handing out token Puerto Rico flags and candy to parade-goers of all ages. Later that day, the Metro marching team were thrilled to learn that they had received third place in the float competition.

Saturday morning's Metro
community engagement team
"It was so great to be a part of this event on behalf of Metro and to witness the comradery between our riding public and our operators.  Individuals were coming up and warmly embracing our operations staff out of mutual respect and friendship.  It just goes to show how important Metro and its drivers are within this community," said Misael (Mike) Hernandez, a former bus driver whose current position is in Metro accounting.

Festival-goers also had the opportunity to visit the Metro community tent where staff was on hand to discuss
Metro services, job opportunities as well obtain responses to Metro's newest customer survey. Visitors who took the survey had a chance to enter to win one of three monthly passes.

There were over 8,000 attendees at this year's esperanza-themed event meaning "hope," which helped serve as a reminder of the ongoing hurricane relief efforts for
Puerto Rico.

Thursday, August 9, 2018

Beyond the Call of Duty

Crystal Edwards, Cust. Servc. Mgr, Tony Cason,
Chief George Gast and Officer David Zarbo

On August 1, the NFTA's TAPD Chief of Police George Gast presented certificates of appreciation to Tremain (Tony) Cason of the NFTA's Customer Service Department and Bobby Morland from the Facilities Maintenance Division. Both gentlemen were recognized for their assistance with the NFTA's Transit Police Officers while on duty at our downtown bus terminal.

Chris Brophy, Facilities Mgr, Bobby Morland,
Chief George Gast and Officer David Zarbo

Tony has often helped officers working at the MTC by providing Metro system information for those travelers who have been distraught or alone in travel, and Bobby, while working within the bus terminal, has on critical occasions come to the aid of our officers who were dealing with combative issues or physical struggles.

"We appreciate the quick and proactive assistance both of these gentlemen have provided to Officer David Zarbo and other TAPD officers while working at the MTC.  Their behind-the-scenes efforts are truly commendable,"  said Chief George Gast.

Nice job gentlemen - congratulations!    

Tim Meyers recognized in the NFTA Pit Crew Campaign

The newest edition of the NFTA's Pit Crew Campaign highlights Safe Lifting and features Airfield Supervisor, Tim Meyers, who has worked at the NFTA for 39 years.  
The new "Lift Safely" poster brings attention to the proper way to lift heavy items.  A couple of tips include the following: 1) stand close to the object, 2) squat down by bending knees while keeping stomach tight, 3) pull load close, 4) as you rise,
lift with your legs, 5) avoid turning body, and 6) most importantly -
always ask for help when needed.

Tim was chosen for this campaign due to his commitment to safe work practices for both himself and within his team.   He currently works as the NFIA's Airfield Supervisor where he oversees 13 employees.  Prior to this role, he has held various positions at the NFTA, starting as a custodian at the Buffalo Airport. 
Tim is a father of four children and also serves as Town Councilman for the Town of Cheektowaga.  Please join in congratulating him on being selected to represent the NFTA in this authority-wide safety initiative. 

Tuesday, July 17, 2018

Festival-goers get a 'Taste' of Metro

NFTA Metro Bus and outreach display in Niagara Square.

NFTA-Metro participated in the Taste of Buffalo on July 7- 8, with staff on hand to talk with festival-goers about the benefits of using public transit.  At its site, Metro had one of its full size 40-foot buses, which operates on compressed natural gas. Festival attendees had the opportunity to enter their names for a chance to win a free Metro Monthly Pass for August; six winners were chosen out of over 700 entries. Token giveaways were also available for those boarding the bus and learning about Metro’s services.

Ultimately, the goal was to expand awareness of Metro’s services within the community and help develop choice ridership.  Visitors had a blast taking photos with the Metro “selfie frame” and the amazing, full-scale, interactive system map, laid out in front of the bus, featuring all of the restaurants in attendance and how Metro can help get you to them.  Those boarding the Metro Bus listened to ‘Metro Radio,’ a customized music loop featuring attention-grabbing informational messages about Metro services.

The Taste of Buffalo, presented by Tops, is considered one of the largest food festivals in the nation and hosts an estimated 450,000 attendees annual. Its overall mission is in strong alignment with that of our own - in supporting our local community with great places to go and a safe and convenient way to get there.

The outreach was well-received and we are already looking forward to next year’s festivities!

Thursday, June 28, 2018

Metro Community Night at the Ballpark

NFTA-Metro held its annual Community Night on the plaza at Coca-Cola Field on June 26, before the Buffalo Bisons took the 3-1 win against the Pawtucket Red Sox.

TAPD Officer Dave Capretto and King
and NFTA Executive Director  Kim Minkel
NFTA Metro staff were on hand at the main entrance an hour before the game greeting game-goers with give-a-ways. As part of this outreach event, Metro had one of its full size 40-foot buses on site which operates on compressed natural gas. The “green” CNG vehicles are more environment-friendly helping to decrease fuel costs and greatly reducing overall emission levels. In addition, Metro showcased its latest Paratransit vehicle which is one of its first front wheel drive low-floor vans providing more user-friendly service for the disabled community.

Transit Authority Police K-9 Officers were on-site with two of the department’s amazing service dogs, including Officer Dave Capretto and his K9, King. The TAPD also displayed its fully-functional “retro” Dodge Diplomat police car which is an exact replica of the original vehicle used in 1985.

Kimberley A. Minkel, NFTA Executive Director said, “This annual event presents a great opportunity to thank our many riders for their loyalty as well as talk with potential customers about an additional transportation option for the emerging multimodal riding community.”

This program is part of an overall customer appreciation initiative to thank customers for being loyal riders of the Metro system and to help make others aware of Metro services.

See you all again next year!

Thursday, June 21, 2018

Bill Major Celebrates One Year as the Chief of ARFF

Chief Bill Major is celebrating his one-year anniversary as the head of the Airport Rescue Fire Fighting team. Chief Major has been a part of the Niagara Frontier Transportation Authority since 2008, when he began his service as an Airport Rescue firefighter and member of the 3rd Platoon under the direction of Captain Hal Hathaway. Since then, the chief has climbed the rankings, holding positions as Lieutenant and Assistant Chief, which prepared him for his current role.

Chief Major is an integral part of the NFTA and has done an amazing job in assisting with overall safety and adjunct operations at the Buffalo and Niagara Falls airports.  He has also played a significant part in the development of ARFF's new state-of-the-art firehouse.  However, in addition to overseeing all the firehouse's operations and managing his firefighting team, he also goes above and beyond to support his community on an every day basis.  This is a characteristic he hopes he has passed down to his assistant chiefs and firefighters.  As a matter of fact one of his favorite things about his job his team “go the extra mile” and taking genuine interest in the well-being of those that they serve.

However, the Chief himself, a humble man, should also be celebrated for his countless "miles" of heroic service.  Among his many honorable moments stands a time in which the chief was called into help a man suffering cardiac arrest at the Buffalo Airport.  In addition to helping save his life, he continued to follow the man and his family through recovery proceeding the attack.  This kind of selflessness is what has made the chief such a well-respected role-model within the NFTA and to those that know him in the community.
Photo taken by Chief Bill Major.

Outside of the firehouse, the Chief enjoys spending time with his four daughters and three grandkids. He loves travelling and visiting local parks and scenic areas where he can also feed his passion for photography.

“I’ve seen a lot of things and have been exposed to a lot.  That's part of the reason why  I love photography - to kind of reset. But, I truly have a passion for my profession and helping people… being a firefighter is the greatest job in the world, and I wouldn't trade it for anything,” said Chief Major.

Congratulations Chief on your anniversary - thanks for doing what you do! 

Wednesday, June 20, 2018

NFTA HSEQ tips save Jeff Lesanti and his family from disaster

The NFTA HSEQ team regularly provides safety tips to employees and although they contain important information, it is always their hope that no one will need to worry about dangerous circumstances.

However, Jeff Lesanti, found the information provided in May on "Grilling Safety" came in extremely handy during a recent situation at his home.  Jeff has owned his grill for about three years and in getting ready for summer barbecuing he checked the tank hose and related equipment prior to use.   When he did, he could smell gas, heard a hissing noise and subsequently found a leak in the tank.  Upon realizing there was a serious problem, he referred to the grilling safety tips and proceeded with caution to address the situation.  Since he is handy, he was able to properly replace the gas line himself. 

The grill is located underneath a patio off of his house, and if the grill would have caught fire it could have spread throughout his entire house and quickly. He has two children under the age of four, and he was extremely grateful to catch this leak before anything serious could have occurred. Jeff generally uses his grill two to three times per week to cook for his family and friends, so by checking things out prior to seasonal use, he saved himself and his family a whole lot of trouble.

Now, Jeff is ready to get back to safely grilling his burgers, hot dogs and his specialty - shish kebabs!

Friday, June 15, 2018

On the Run

Another great finish for the NFTA at the 38th annual JP Morgan Corporate Challenge. The NFTA, GBNRTC, and NITTEC fielded a team of 31 athletes, posting some very respectable times.

14,145 runners and walkers (a record number), from 391 companies, took part in the race. The course leads from Delaware Park to Gates Circle and back. Part of the proceeds go to the Buffalo Olmstead Parks Conservancy.
Special thanks go to Michael Moore, pictured above, who once again captained our team and organized our part in the event, along with assistance from Tom Kingston, Max Thayer, and the Transit Police Department. A fun time was had under beautiful blue skies in Delaware Park, and once again Jeffrey Sweet showed off his grilling skills.

Corey Hacker in the PR Dept. was behind the design for the this year's shirt and banner inspired by the event being held on Flag Day.

Wednesday, June 13, 2018

Alyssa Mancinelli becomes Metro's newest Customer Service Associate

Alyssa Mancinelli is the new face in the customer service center located in the bus terminal at the NFTA headquarters in downtown Buffalo.

Prior to this position, she worked as a Metro bus Operator for the past four years out of Frontier Garage.  Although she loved driving for the company, having the opportunity to work as an agent was very appealing to her.  In her new role she will be assisting customers with their Metro travel needs including reduced fare and PAL.  

In her free time, she enjoys spending time with her family and her three year old son James. In the fall she plans on going back to school to finish her degree in business.

Good luck in your new position Alyssa.

Welcome Nadine Chalmers as the NFTA's new Transportation Planner

Nadine Chalmers has just joined the NFTA as a new Transportation Planner.  She comes to us from the New York City Department of Transportation (NYCDOT) where she served in the role of project manager for bicycle and pedestrian safety projects, including integration with transit.

Prior to working for NYCDOT, she was employed as an active living planner with Hennepin County in Minnesota, where she worked on station area planning and public engagement for their light rail expansion efforts in the Minneapolis area. She will have an active role in many of our current and future planning initiatives, including community outreach and the Citizen’s Advisory Committee (CAC).

She holds a dual Master’s in Urban Planning and Public Health from the University of Minnesota and was the recipient of the Women in Transportation Scholarship. Prior to enrolling in graduate school, she received a bachelor of arts and sciences in biomedical sciences and history from McGill University in Montreal. She brings with her a new perspective and passion for alternative modes of transportation along with a diverse background in community outreach into the fold.

Welcome Nadine!

NFTA Metro participates in Annual Developmental Disability Awareness Day

The 30th Annual Developmental Disability Awareness Day was held on May 24 at the Niagara Falls Conference Center. NFTA Metro, along with many area organizations who provide service to people with disabilities were on hand to share information about services, and celebrate inclusion and diversity. 

The Developmental Disability Awareness Day conference is the largest event of its kind in the U.S. It recognizes the achievements of people with disabilities and others who are making a positive impact toward accessibility and inclusiveness. Awards for personal achievement, direct service provider of the year, community service of the year and caregiver of the year are presented at the convention’s luncheon. Awards are also presented to professionals, organizations and individuals with developmental disabilities. The festivities include an art show featuring artwork from local artists with disabilities, various workshops and entertainment.

Patricia Wiseman, Superintendent of Special Services, Christopher Antholzner, Senior Operations Manager and Vivian Rodgers, ADA/EEO Administrator, were on hand to share information with individuals about Metro’s Paratransit Access Line and its fully accessible bus and rail system. There were over 100 vendors and 1,200 attendees at this year's event.