- Rider information on trip planning, bus routes, schedules and Metro's fare policy
- Take photos and print Photo ID cards for Reduced Fare and Paratransit passes
- Accept payment for Reduced Fare Identification cards
- Review and accept (not approve) applications for Paratransit and Reduced Fare cards
- Assist customers with the functionality of the ticket vending machines
- Assist customers with Metro related questions and distribute information related to new Metro products and services
The opening ceremony culminated in a traditional ribbon cutting. Seen here are Tom George, director of Surface Transportation; Associate Amy Scime; Executive Director Kim Minkel; Patricia B. Wiseman, superintendent of Special Services and Barbara Thomas, operations manager/Special Services.