NFTA Transporter

Tuesday, April 16, 2013

A meeting of Metro manager minds

During the week of March 24-29, a total of twenty-five representatives from the Buffalo, Rochester, Syracuse and Albany transit agencies attended the Mid Manager Level Training Seminar at the Rochester-Genesee Regional Transportation Authority, hosted by the Eno Center for Transportation and the National Transit Institute, in partnership with the American Public Transportation Foundation.

The seminar provided managers with a broader knowledge of transportation trends and a deeper understanding of critical issues effecting transit. The seminar included panel discussions and workshops covering topics such as supervision strategies, ethics, emotional intelligence and work/life balance.

Christine Farrow, superintendent of special services said, “Attending the seminar was an outstanding experience for me. Being able to hear from others about the similar situations they face was enlightening. I also now have a heightened awareness of the numerous internal and external responsibilities that our upper management in transit face on a regular basis. Therefore, the more equipped we are as middle managers, the stronger a resource we can be for our individual teams and the organization as a whole.”

(Photo: Gary Bennett, senior transportation planner; Tom George, surface transportation director; Jason Abounader, finance and administration manager; Peter Calloway, assistant vehicle maintenance supervisor; Christine Farrow, superintendent of special services; Brian McDonough, electric power supervisor)