NFTA Transporter

Monday, March 18, 2019

NFTA Introduces Internal Emergency Call System 6001

Keeping our valued employees and customers safe is of the highest importance to all of us here at the NFTA. That is why we have a new and improved internal emergency call system in place for everyone.  

Emergency stickers will be provided to all employees to place on their office phones, but to follow is how the new emergency system will work.   

Dial 6001 or 630-6001 from any NFTA phone, or the 7-digit number from a cellphone and once you reach the auto attendant, you will hit "1" if you are at the Buffalo Airport and "2" for any other location. Your call will then be routed appropriately for your emergency.  Note, the initial greeting will play twice, and if no option is selected the call will automatically go to the NFTA's TAPD Dispatch.  

If you dial “911” from an NFTA phone, the call is routed “outside” to Buffalo Police, Buffalo Fire, or other applicable Emergency Services providers.  It then needs to be routed back to NFTA TAPD or ARFF.  Using the new number above (630-6001) streamlines this process for quicker response.  For any additional questions, please contact the NFTA's HSEQ department. 






Take our Survey - Win Metro Passes



Metro wants to know how we are doing. Please take our bus and rail surveys now through April 14, 2019 at Metro Customer Surveys.

Metro is also giving away five Metro monthly passes in a random drawing, so be sure to enter your name at the end of the survey.  All winners will be notified by June 30.



Tuesday, March 12, 2019

On the Move in Human Resources


There is more great news for the Human Resources Department.  Amy Hughes has been promoted to the position of Manager, Labor Relations/Professional Development.  Amy’s new role will include support in arbitrations, labor agreements, grievances, and hearings in addition to her recruitment/staff development responsibilities. 

Nick Kurtz has been promoted to Manager, Employment Records. Nick's role will include benefits support and compensation, data management, procurement compliance, analytics, unemployment/FMLA administration and data automation.

Ironically, both Amy and Nick are celebrating work anniversaries this month (March).  Amy has worked for the NFTA for two years and Nick for six.  Nick began working at the NFTA as a communications intern while he was attending Medaille College and continues to give back by mentoring students on the value of participating in good internships.

Please join in congratulating Amy and Nick on their great achievements.    




Welcome Linda Bilowus


Linda Bilowus has recently joined the NFTA as its new Employee Relations Specialist in Human Resources.  Linda brings with her over 25 years of professional services in progressive leadership, employee recruitment, employee relations, conflict resolution, training and compliance.  She has a Bachelor's degree in Accounting and a Master's in Business from D'Youville College, which is also her former employer.   

Linda has a daughter who is a Physician's Assistant working in   emergency services at a hospital in Florida and a son that is in his second year of law school at the University of Buffalo.  When the weather is nice, she enjoys outdoor gardening and yardwork with her boyfriend and taking photographs to post to her expansive photo library.  

Please join in welcoming Linda to the NFTA family. 

Monday, March 11, 2019

NFTA Climbs Steps and Raises Money for the ALA

Saturday, March 9, the American Lung Association held its annual Buffalo Air Climb at the Main Place Tower in downtown Buffalo.  The event hosted over 500 firefighters in full-gear and civilian participants that climbed 24 flights (470 steps) in support of lung health and cancer research.












There were over 75 teams on site and the NFTA showed up in grand form with both a civilian team organized by Mike Moore and an airport firefighter team championed by Jessica Meldrum. Together, they raised over $3,500.  In addition, three of the 12 NFTA climbers took home awards as follows: Jessica Meldrum, 3rd place female firefighter ages 30-39; Jack Murphy, 1st place male ages 60-60; and Bruce Izard, 3rd place male ages 50-59.  Rachel Maloney-Joyner was the top fundraiser for the team and, in addition to climbing, Carolyn Concannon helped represent the group throughout the day with her fabulous photography. 

This collaborative effort truly deserves a high-five for everyone involved.   And, rumor has it the team is already "geared" up for next year.  Anyone is welcome to join, and you've got a whole year to practice! 


Tuesday, March 5, 2019

Officer David Zarbo Receives Hope Giver Award

Exec. Dir., Marlies Wesolowski
presents award to Officer Zarbo
NFTA Transit Police officer David Zarbo was presented with the prestigious Hope Giver Award at the Matt Urban Hearts for Hope dinner on February 11. This annual event was held at the Buffalo Iron Works and recognized three compassionate individuals who have significantly contributed to serving those in need in our community within the past year.

While serving the riding public, our transit police officers are consistently coming in contact with individuals living in a state of homelessness. Although it is not possible to eliminate these conditions entirely, Officer Zarbo has spearheaded numerous initiatives to help provide resources to those in need and has positively affected many lives.

"This is an amazing honor.  I am grateful for the support of Chief George Gast, my fellow officers, and the staff at the Matt Urban Hope Center.  It is because of this great collaboration that we continue to make great strides in helping those living in poverty and assisting our community as a whole," said Officer Zarbo.

Evans Bancorp Purchases Naming Rights to Metro Rail Station




We have exciting news! Evans Bank has entered into an agreement with the NFTA for the purchase of the naming rights for Metro's Lafayette Square Rail station. Located steps away from the bank’s new Business & Relationship Center at Main & Court streets, the “Evans Bank @ Lafayette Square Station” will help promote the bank’s presence in downtown Buffalo.   
“At Evans, we believe strongly in public/private partnerships and this one is truly a win-win,” said David J. Nasca, Evans Bank President & CEO. “This agreement reinforces our downtown presence and allows the public to enjoy an updated and refreshed station in a highly trafficked downtown corridor.”

Under the agreement, both the inbound and outbound stops will display the Evans logo prominently atop the stations and ticket machines will be refreshed in Evans orange. Additional branding will appear on station shelter signs and maps, internal digital and audio message boards, online and digital schedules and in three rail cars.

"The new naming rights agreement is yet another example of Evans Bank’s commitment to the Western New York Community,” said Sister Denise Roche, Chairperson, NFTA Board of Commissioners. “We are excited and appreciative because this will provide us with a creative source of revenue and help us continue to maximize public transportation and better connect our community.”
The initial term of the agreement is for five years with an option to renew for an additional five-year term.